Job Description
Primary Job Responsibilities: - Constantly and consistently exhibit Ocean House core values and standards of behavior including adherence to the Forbes 5-Star standards
- Serves as the ambassador to the Ocean House wine program internally and externally.
- Service our guests with utmost professionalism and knowledge.
- Maintains the Ocean House's wine cellar.
- Assists Wine Director in Resort related catered events.
- Liaises with all associates and managers to provide wine service in all aspects to our guests.
The ability to interact with management and staff (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role. Expert level verbal communication skills, strong decision making ability and attention to detail are equally important.
Leadership & Administrative Responsibilities: - Responsible for the organization, cleanliness, stocking (rotating of inventory) of all wine cellars and store rooms.
- Receives deliveries and confirms accuracy of invoices
- Keeping out of stock list up to date
- Provides all manner of wine service for all Food and Beverage outlets
- Sets wine station for service
- Assists Wine Director in monthly inventories
- Assists Wine Director in staff training and motivation
- Establishes and maintains relationships with guests, members and co-workers
Qualifications: - Introductory level certification from the Court of Master Sommeliers or equivalent association.
- Minimum one year experience in fine dining (Forbes four star or higher) service.
- The ideal candidate will be experienced in all aspects of wine knowledge, sales and service.
- This person must be exceedingly well organized, able to adapt to various situations, personable, willing to learn and grow and enjoy the challenges of supporting a small resort delivering the highest caliber of service to its guests.
- Skilled in organizing resources and prioritizing.
- Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects
- Information research, analysis, and evaluation skills.
- Knowledge of POS, ordering, invoice systems
- Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse operation. Including Microsoft office and Wine List software.
- Knowledge of Classic and Modern wine regions from around the world.
- Expert people and sales skills
- Communicate effectively as a liaison between FOH and BOH to ensure guest experience is as enjoyable and effortless as possible
- Engage guests with a pleasant greeting and discreet name usage while performing duties
- Assisting in all dining areas with service of wine, beverages, food and service as a whole, up to and including serving tables.
- All Forbes behavioral standards as they relate to Fine Dining and All Day Dining
- Able to describe with considerable detail all items on all menus
- Safe food handling practices must be followed
Job Tags
Flexible hours,