Role & Responsibilities:
Serve as primary system administrator for the Salesforce environment supporting large global customer base
Handle admin activites in Sales cloud, Service cloud, Marketing cloud and partner portal
Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
Complete regular internal system audits and prepare for upgrades
Coordinate the evaluation, scope and completion of new development requests.
Assist in training of new users, and grow the Salesforce.com skill set across the organization
Effectively act as the liaison between our users, vendors and the application development teams
Experience Required:
Minimum 6 to 8 years of experience as a Salesforce administrator
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce best practices and functionality
Strong data management abilities
Certification :
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