Job Description

* Answer practice phones and schedules patient appointments.

* Accurately registers arriving patients for appointments and accurately gathers all necessary information.

* Accurately scans/receives all required documents into patient's account.

* Faxes notifications to insurance companies that require it.

* Pre-register via phone calls.

* Assure prompt patient services with professional kind attitude.

* Request medical records for new/referred patient.

* Verify that appropriate insurance authorizations and/or referrals have been received and placed in patient records prior to patient visit.

* Update patient information on a regular basis to include; address phone number and insurance information.

* Assure that all forms in front office are updated and copied, to include new patient packets and patient charts.

* Collects patient's co-payments and outstanding balances at the time of service and posts to account and daily log.

* Balances designated cash drawer at end of shift.

* Assists patients with general insurance, billing and other inquiries they might have pertaining to their accounts or referred to certified patient tech.

* Complies with set Policies and Procedures (i.e. nametag, dress code, parking, smoking, etc.)

* Prepares charts for patient visit according to protocols.

Job Tags

Similar Jobs