Job Description

As a member of the Player Services team, you'll provide warm, friendly, and quick service to players at Suncadia's legendary golf courses; Prospector and Rope Rider. Whether it be assisting guests in the bag drop area or using your organizational skills to ensure golf carts are prepped and staged, you'll work to create memorable experiences for our players and guests.

Salary: $16.28/hour + tips

There's no place like Suncadia.

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations.?With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of?golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled?activities like outdoor concerts,?fine dining, swimming, and more.?

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Why join our team?

It takes a balance of innovators, relationship builders, and risk- takers to showcase the magic of Suncadia. Theres no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts
• Growth: Opportunities for internal career growth and expansion

• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

*Some benefits may vary based on job status

• Provide the highest level of customer service to all of our guests
• Greet all customers in bag drop area. Unload clubs, clean and place in bag drop area or cart
• Clean & check carts for damages when they return
• Make sure all carts are accounted for and plugged in before locking up, as well as making sure grounds area is clean and ready for next days operations
• Keep range and practice area clean of golf balls, baskets, trash and trees
• Pick the driving range thoroughly everyday , including the rough
• Wash golf balls, supply clean golf balls to ball machine
• Clean and organize rental clubs, report any missing or damaged clubs immediately to Head or Assistant Professional
• Keep back room and cart area neat and clean
• Continually supply & prep carts to the staging area
• Shuttle guests to and from Inn at Suncadia if needed
• Additional integrated duties as related to Inn service as prescribed by Head Professional and Outside Services manager

• Ability to work a flexible schedule including weekends and holidays
• Previous experience in hospitality or customer service preferred
• Ability to provide legible communication
• Basic math skills

• Perform job functions with attention to detail, speed and accuracy
• Organizational and prioritization skills
• Ability to resolve problems using good judgment

• Ability to work as a team and/or as an individual with minimal supervision
• Maintain confidentiality of guest information and pertinent hotel data
• Work outside in a variety of weather conditions

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