Dispatcher Job at Adams County, WI, Friendship, WI

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  • Adams County, WI
  • Friendship, WI

Job Description

Salary: $20.87 Hourly

Location : Friendship, WI

Job Type: Regular Full-time

Job Number: 47-2024

Department: Sheriff

Opening Date: 08/27/2024

Closing Date: 9/18/2024 11:59 AM Central

Description

Performs intermediate technical work dispatching law enforcement and medical personnel to emergencies, assisting the public with emergencies and department policies, managing the support radio, and related work as apparent or assigned. Work is performed under the general direction of the Lieutenant - Dispatch.

Examples of Duties


  1. Receives, transmits, relays, logs, and coordinates all complaint inquiries, assistance calls, and various communications with law enforcement and other county agencies.
  2. Monitors emergency and general support radio frequencies; determines priorities of all calls; dispatches required units or agencies; provides emergency dispatch services for all county first responders.
  3. Operates the countywide emergency paging system.
  4. Maintains status and location control of all public safety personnel.
  5. Maintains records of all radio dispatches and telephone calls received and transmitted.
  6. Assists members of the public and directs inquires to appropriate department members in person or over the telephone.
  7. Operates varied and complex police communication systems.
  8. Monitors and maintains departmental documents and adheres to County software requirements on records maintenance.
  9. Enters and maintains critical records in County software.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Performs other related functions and duties as assigned or required.

It is unlikely an employee will perform all the duties listed on a regular basis, nor is the list exhaustive in the sense it covers all the duties that an employee may be required to perform. The examples are merely indicative, not restrictive.


Essential Qualifications

High school diploma or GED and minimal experience with multi-line phone systems, two-way radios, dispatching emergency personnel, or equivalent combination of education and experience. Obtain Time System certification within 6 months of hire. Valid driver's license in the State of Wisconsin.

Additional Information


OTHER KNOWLEDGE, SKILLS & ABILITIES
Thorough knowledge of County and department policies and procedures to include emergency and inclement weather policies; ability to prioritize and manage multiple, concurrent projects; attention to detail and ability to effectively organize time and anticipate, plan and successfully respond to changing circumstances; thorough knowledge of the 911 emergency system; ability to remain calm in an emergency or stressful situation; thorough knowledge of all towns, villages, county and state roads, streets and highways within the County; ability to operate two-way radios, telephone, and computer terminals; ability to make arithmetic computations using whole numbers, fractions and decimals; ability to operate and use standard office equipment; knowledge and ability to use standard office and position-specific software; ability to effectively communicate both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, supervisors, other departments and the general public.

PHYSICAL DEMANDS
This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms and repetitive motions and occasionally requires standing, walking, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure to bloodborne pathogens is considered low for this position.

Adams County is not only a County with lots of outdoor activities, like fishing, boating, hunting, ATV'ing, camping, and hiking, but working for the County you receive many benefits as well!

The County offers health insurance coverage through UMR. The County pays 85% of the premium for both single and family coverage, along with a contribution to the Health Savings Account (HSA).

Dental, Vision, and supplemental insurance is also available, with the employee paying the premium.

The County offers a basic life insurance plan (at the County expense) for regular employees. There are also supplemental plans available for the employee to purchase.

The County provides a retirement account in the Wisconsin Retirement System (WRS) for eligible employees. Employees pay one-half of the required contribution; the County pays the other half.

The County provides a confidential Employee Assistance Program (EAP) to all employees and their family members, at no cost to the employee.

01


Are you able to work extended shifts or emergency situations, including evenings, nights, weekends, and holiday hours?
  • Yes
  • No

02


What is your educational background and related experience that specifically qualifies you for this position?

03


Are you able to pass a complete and thorough background check, drug and alcohol test, and any other screenings as required by County policy?
  • Yes
  • No

Required Question

Job Tags

Hourly pay, Holiday work, Full time, Outdoor, Shift work, Night shift, Afternoon shift,

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