We noticed that you are using a browser that is no longer supported by our system, to enjoy the full Volvo experience consider changing browser x ****Introduction****
Volvo Action Service at Volvo Trucks takes care of Volvo customers across Europe, by getting them back on the road, whenever they experience a breakdown of their vehicle. We follow up the status of the breakdowns and negotiate solutions to logistic and technical problems. We strive for customer success, and take problem solving to the next level. Our European offices are located in Ghent (Belgium), Rugby (United Kingdom). Our colleagues come from all over the world, and we offer a 24/7 customer support, for more than 16 different languages.
****This is us, your new colleagues****
You will work in a fast-paced dynamic environment with colleagues from all over the world, it is a multi-cultural workplace where your team is your family away from home.
It is an international culture where we respect each others values and share the same Volvo vision. Ghent is the largest division of the two sites were most staff work shifts.
****Do you love to****
Our main focus is delivering the ultimate experience for our customers during their breakdown and give them a long-lasting impression of our brand. As customer service support you will go the extra mile and communicate between the customer, driver and dealer to find solutions to get the vehicle back on the road.
* You will manage these breakdown cases all over Europe in the customers native language and handle essential information within our designated systems.
* You always focus on the customer needs and follow the defined breakdown process.
* For handling these cases you need to be the key communicator between the parties involved in the breakdown and be responsible to find suitable solutions for the driver.
****
* Customer orientated
* Positive attitude, highly motivated and strong communication skills
* Eager to share and learn and exceed expectations at every opportunity
* Support your team to develop your knowledge
* Willing to work in a flexible shift system
* Fluent in English and German and Hungarian. Other languages are an asset
****
* Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
* Well-being services
* Restaurant on site
* Opportunity to grow within the company
* Good work life balance
* International environment
* Support in relocation
****Let's do this!****
****
****
****
****
The Volvo Group is one of the worlds leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
The **Volvo Trucks** brand has been built up over decades and enjoys a solid position worldwide. It is one of the worlds best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.
**Interview**
If selected for an interview, you will be contacted with information about when and who you are meeting and if you need to prepare anything. Usually there is 1-3 rounds of interviews in our hiring process. The interviews can be by phone, online video or on-site. Further steps can include technical tests, assessment tests and references.
**Selection**
If we are a match you will receive an offer for employment. If you are not selected for the job you will get notified as soon as possible. You can choose for us to keep your resume in our database and activate a search agent that will look for other jobs that match your profile.
**Onboarding**
When you begin your employment, you will receive an onboarding to help you quickly become part of the team and start working with your tasks in the best possible way. Welcome onboard!
**Privacy Preference Center**
** Manage Consent Preferences**
Always Active
Please note that you can navigate to our Cookie Preference center at any time by clicking the shield icon displayed at the bottom left on each page.
...a current student nurse graduating in Fall/Winter 2024, Spring 2025, or Summer 2025 and looking to continue your nursing career at UPMC?\n UPMC Shadyside is pleased to announce we are NOW HIRING Graduate Nurses as full-time Professional Staff Nurses. Graduate Nurse...
Position Summary The Stylist provides various hair services and treatments that improve the guest's overall sense of well-being and enhances the club experience. Some services include haircuts, perms, coloring, highlighting, and foiling that result in sales, services...
FCS Administrators is seeking to hire an experienced Workers' Compensation Claims Adjuster. Opportunity to work remotely on a part time basis after in house office training.Workers' compensation claims management is a specialized, high demand skill with much upward mobility...
...Job description Telephonic Interpreters Wanted (Work From Home) Do you interpret professionally in a rare dialect, or one that we don... ...24/7 and you can provide your service any time using our online portal or your phone to log on and off. -You must meet all of...
...CM, Inc., a management consulting company specializing in Program, Project, and Construction Management, is seeking a Plumbing Surveyor Field Supervisor to join our team. As a Plumbing Surveyor Field Supervisor at PM2CM, you will be responsible for overseeing and...