Job Description

Pay: $20.25 - $22.50 per hourBenefits: Health insurance, SIMPLE IRA Match, Paid VacationJob type: Full-timeWe are seeking an Operations Coordinator to join our team! You will be primarily responsible for providing guests with a memorable dining experience while managing a team, in close coordination with a Director.Responsibilities:Takes ownership of dine-in and carry-out and drive-thru guest experiencesResponsible for the new and continued training of all front-of-house team membersManages systems related to dine-in, carry-out, and drive-thru guest experienceDirectly leads a team of 7-13 team-membersOversees guest services and resolves concernsAdjust staff schedules to meet restaurant needsWork with existing leadership to achieve excellenceAdhere to all safety and sanitation regulations Works to meet labor cost and sales goals while delivering speed of service and guest satisfaction goalsRequirements and Responsibilities:We are looking for applicants who exhibit the following qualities:Consistency and ReliabilityCheerful and Positive AttitudeValues TeamworkLoves Serving and Helping OthersApplicants must be able to:SmileCreate and Maintain Eye ContactMake Connections with Guests and fellow team membersHonor and encourage others to follow the visions and values of the restaurantAbility to multitaskTeam-oriented, adaptable, dependable, and strong work ethicAbility to communicate effectively with guests and team membersApplicants will also be expected to be able to work on their feet for several hours at a time indoors and outdoors. Prior experience is preferred, but not necessary.Requirements:Experience in a high-paced restaurant environmentLeadership experienceCommitment to delivering excellent serviceHas a heart for serviceStrives for personal and team excellenceDemonstrated ability to work with a diverse group and lead teamsWilling to be coached and skilled in coaching othersMaintains a positive outlook especially during times of challengeThrives in a fast-paced and high-traffic environmentEnthusiastic leadership style that raises others upFocused on helping the Front line team meet goalsServSafe certification is a plusGeneral understanding of retail systems with the ability to learnExcellent written and communication skillsStrong attention to detailBenefits:Opportunities for growthHealth InsurancePaid Vacation timeSundays offCollege Scholarship OpportunitiesFree foodIRA optionsWe Ask You to:Have a High School diploma or equivalent required; college degree preferredHave the ability to communicate effectively in English, bilingual a plusBe at least 18 years of ageBe willing and able to work a flexible scheduleHave the ability to lift and carry 10-65 lbs.Have a valid driver's license, reliable transportation and proof of insurance Chick-fil-A

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