Call Center BDC Representative Job at River Oaks Honda, Merrillville, IN

THd4ZkxXS1J4OTJ0VVhlS0F5S2hDNk5L
  • River Oaks Honda
  • Merrillville, IN

Job Description

The Ed Napleton Automotive Group is looking for our next  Call Center- Automotive BDC Representative .

This is an exciting opportunity in a growing, fast-paced industry. Located at  Napleton’s Midwest BDC Call Center, located in Merrillville, IN , the  BDC Representative  is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide.

What We Offer:

  • Competitive pay with $750 per week minimum guaranteed in your first month
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Accrued Vacation Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities:

  • Must be willing to work some nights and weekends
  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
  • Answer customer internet inquires by via email, phone, and text
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Job Requirements:

  • Excellent computer skills- required
  • Knowledgeable to call center environment- preferred
  • Automotive experience- preferred
  • Able to communicate persuasively with customers to set appointments- required
  • Weekend and evening availability, as schedules include some evenings and weekends- required
  • Willingness to undergo a background check- required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Tags

Local area, Night shift,

Similar Jobs

Branch 57

Data Entry Clerk - Entry Level - BR57 Job at Branch 57

 ...Job Description Job Description Northwest data center is looking for Data Entry clerks for stable long term, 1st and 2nd shift , Full-time and...  ...to 3:45pm- Must be open to work 8 to 10 hours a day and weekends when needed. (this shift is filling up and space is limited... 

UPMC - Pittsburgh Medical Center

Graduate Nurse Opportunities: UPMC Hamot - Emergency Department Job at UPMC - Pittsburgh Medical Center

 ...you a current student nurse graduating in Fall/Winter 2024, Spring 2025 or Summer 2025 and looking to continue your nursing career at UPMC? \n UPMC Hamot is pleased to announce we are NOW HIRING Graduate Nurses as full-time Professional Staff Nurses. Graduate... 

Gulfstream Aerospace Corporation

Upholstery Technician II Job at Gulfstream Aerospace Corporation

 ...Upholstery Technician IIin GAC Savannah Unique Skills: Craft the finest interiors in aviation Gulfstream is looking for skilled upholsterers, cabinetmakers and finishers to craft unique designs in award-winning cabins. Candidate will be able to perform... 

Express Employment Professionals Staffing Agency Fort Lauder...

Technical Help Desk 3 Job at Express Employment Professionals Staffing Agency Fort Lauder...

Job Description Job Description Technician Help Desk 3Summary: The main function of a technical help desk specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or ...

Quality Healthcare Staffing

Data entry clerk Job at Quality Healthcare Staffing

Qualifications: - Minimum two years of data entry experience, with attention to detail. - Experience with the State Tracking Reporting...  ...meetings and other partner training. Conduct health fair events on weekends and evenings as needed Employment Type: Full-Time